You've got questions, we've got answers.
1
Will I be able to access my
domain name with or without the WWW?
Yes, you will be able to access the domain name with or
without the WWW in front. Many web hosting providers do now
provide this capability. For example, you can access the domain
name "mydomain.com" by going to "www.mydomain.com" as well as "mydomain.com".
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2
Do you offer dial-up internet
access?
No, KayeTech Systems does not offer internet access at this
time.
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3
Do you support MS FrontPage
extensions?
Yes, we have setup a special account for our Microsoft FrontPage
Users. It has all of the features of a Standard Server plus
Microsoft FrontPage extensions. This account is for Microsoft
FrontPage 97 or 98.
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4
Do you offer web page design
services?
Yes, we do offer web page design services, web page consulting,
web page development, and custom scripting services. For more
information please Contact Us.
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5
Can I check domain name
availability?
Yes, you can check domain availability direct from our web site.
Click here to check it now.
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6
Does KayeTech Systems handle
domain registration?
Yes, KayeTech Systems will register new domain names with
InterNIC for you. InterNIC will bill you directly for this
service. We do not charge for registration and we register it in
YOUR name. If you have an existing domain, we will fill out and
send you a modify domain name template to forward to hostmaster@internic.net.
When InterNIC announces the completion of the transfer, there is
a 72 hour propagation period where visitors could go to either
site. At the end of the 72 hours you should contact the previous
host to have them delete the old domain from their records and
update their DNS record. If you use this same provider for your
Internet access you will not be able to access your domain site
at KayeTech.com until they update their DNS. During the
propagation period persons accessing your site will be going to
both sites until all are eventually accessing the new site
hosted by KayeTech Systems. The process should be seamless.
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7
Can I transfer an existing
domain name to KayeTech Systems?
Yes, whether you place an order by telephone or via our online
order form, be sure to specify that you are requesting a
transfer and NOT a new domain. You should keep the service at
the present site while waiting for InterNIC to complete the
transfer. We will provide you with a temporary IP address so you
can mirror the site on our server. All email and web pages will
still be accessed from your current site until propagation is
complete.
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8
How long does it take before
my domain name is active?
Once the InterNIC announces that your domain name has been
registered (or transferred, if applicable), it usually takes
about 72 hours before it is active. All internet providers must
update their records (DNS tables) to reflect new site locations.
This is called propagation.
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9
Does KayeTech Systems limit
the number of hits I can receive each month?
No, our experience has shown that 300 to 500 MB/month is more
than enough data transfer for more than 90% of all websites and
we use it as a bench mark. Depending on the quantity and size of
your files, this could support many thousands of hits per week.
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10
How do I transfer files to my
web site?
Files must be transferred to the web server via File Transport
Protocol (FTP). If you have a PPP internet account and need FTP
software, you can download a program for either the PC or Mac
from our site. Internet providers such as AOL, CompuServe, and
Prodigy may have a built-in FTP interface. An FTP tutorial is
available for first time users. KayeTech offers unlimited FTP
access.
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11
Will I have unlimited access
to update my pages?
You have unlimited access via FTP 24-hours a day. As such, you
can create and maintain your web pages on your own computer and
upload files to your web site at your convenience.
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12
Can multiple domains point to
the same HTML files?
In general, if you have more than one domain account at KayeTech
we can point each domain address to the same HTML files.
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13
Can I use my account for
commercial purposes?
Yes, you can use your account for commercial purposes. The World
Wide Web has become a most efficient and cost-effective means of
making information, products and services available to the users
of the internet community.
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14
Can I resell space within my
own account?
Yes, you can resell space within your account. However, you will
be responsible for its content and data transfer. We will bill
you our fees and you can charge your customer what you wish.
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15
Do you accept international
orders?
Yes, we are pleased to have customers around the world. If
desired, we can host non US domain name extensions.
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16
How long has KayeTech Systems
been in business?
KayeTech Systems has been in business since 1996 and is serving
thousands of active websites. Our staff consists of trained and
professional technical support team, system administrators and
network analysts.
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17
What contract and payment
terms are available?
We bill in annual increments for standard users and do not
require a minimum contract beyond the initial set-up. We accept
MasterCard and Visa as well as personal and business checks.
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18
Do you offer technical support
to customers?
Yes, we encourage our customers to
contact us with questions or concerns about their web site.
We are relatively quick to respond to support email around the
clock. If we cannot offer a solution to a concern within a
reasonable time frame, we will invite you to call us on our toll
free number (800) 335-1132.
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19
How long does it take to set
up a new account?
Orders will be configured within 24 hours, and most times will
be done the same day. Once an account is set up, an activation
notice will be sent to you via email including a User ID,
Password, and FTP Hostname. You can begin uploading files to
your new web site immediately. Domain account users will be
given a temporary URL to access their site via the web prior to
the completion of either domain registration or transfer.
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20
How do I place an order ?
You can place an order for an account directly from our web site
24 hours a day or by calling our toll free number (800)
335-1132.
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21
What do the Browser Error
Codes mean?
- 85 Continue
- 101 Switching Protocols
- 200 OK
- 201 Created
- 202 Accepted
- 203 Non-Authoritative
Information
- 204 No Content
- 205 Reset Content
- 206 Partial Content
- 300 Multiple Choices
- 301 Moved Permanently
- 302 Moved Temporarily
- 303 See Other
- 304 Not Modified
- 305 Use Proxy
- 400 Bad Request
- 401 Unauthorized
- 402 Payment Required
- 403 Forbidden
|
- 404 Not Found
- 405 Method Not Allowed
- 406 Not Acceptable
- 407 Proxy Authentication
Required
- 408 Request Time-Out
- 409 Conflict
- 410 Gone
- 411 Length Required
- 412 Precondition Failed
- 413 Request Entity Too
Large
- 414 Request-URL Too
Large
- 415 Unsupported Media
Type
- 500 Server Error
- 501 Not Implemented
- 502 Bad Gateway
- 503 Out of Resources
- 504 Gateway Time-Out
- 505 HTTP Version not
supported
|
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22
How can I tell if my account has been disabled?
You will be able to tell you account has been disabled by the
Document Contains No Data error message when you access your
site.
It will look like the following:
Netscape:
Internet Explorer:
If you see either of the above you
will need to contact us. Your account still exists, It has only been disabled for the
browsers.
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